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Customer Service Representative
As a Customer Service Representative, you are responsible for handling incoming phone calls and being the primary customer interface for inquiries. Our service representatives inform and educate as well as serve as member advocate, building trust in our abilities and being the voice of the customer. By using established best practices, attending ongoing training and utilizing resources and tools you will serve as the expert to help navigate our members through the challenging world of health insurance. Our representatives must be talented, dedicated people who possess a passion for providing best in class service and want to make a difference in the lives of our member.
Data Governance Analyst
This position builds effective relationships and partnerships with both business stakeholders and technology stakeholders related to enterprise data. Responsibilities include consulting with business stakeholders, technology stakeholders, and Enterprise Data Governance (EDG) team members
Enterprise Product Owner II
The Enterprise Product Owner uses operational experience and strategic planning expertise to guide initiatives to maximize the business value delivered by the team. The Enterprise Product Owner possesses an in-depth knowledge of the vision, goals and desired objectives of the initiatives and acts as the first authority for decisions regarding business value and functionality for all the work done by the team. The Enterprise Product Owner works to establish the vision, set prioritization, eliminate obstacles, maximize the ROI and is the voice of the stakeholders and sponsors. The Enterprise Product Owner is a leader in the team's leadership triangle; a servant leader, effective communicator and accountable to the team.
Manager Claims (Coordination of Benefits)
This position is responsible for planning, staffing and developing employees in an effort to create an empowered, high performance team dedicated to serving our customers. The individual is responsible for communication and implementation of process improvements which are consistent with our defining objectives.
Security Analyst I
Job Profile Summary Serve on a highly collaborative team delivering technical solutions. As a member of an Agile team you will be focused on Analyzing, Operating, Engineering and Architecting technology solutions. You will also be expected to support your team in Agile ceremonies and processes such as story writing, standups, release planning, sprint planning etc. This highly empowered environment will grant you have great freedom to achieve while also demanding a high level of responsibility.
Business Process Analyst Programmer II
Directly responsible for research, development and testing implementation of enhanced system applications to provide more efficient processes and streamlined workflow. Predict and/or research results, prepare analysis and provide recommendations for process and workflow improvements based on trending and efficiencies identified in Benefit Services’ activities. Responsible for complete system testing to ensure system applications do not adversely affect other areas. Prepare reports for management regarding status of project(s). Accountable for enhanced system application training, documentation, and curriculum creation and dissemination
Security Analyst III
The Senior Data Security Analyst’s role is to lead and support the secure operations of the BCBSNE network and data components. This includes securing and optimizing all network and data while ensuring minimal system downtime. The candidate will also diagnose, resolve, and document security incidents and audits in a timely and accurate fashion, and provide end user training and support where required. More specifically, the candidate will possess advanced knowledge of designing, deploying, and maintaining enterprise security solutions to solidify the corporate security posture. A strong leadership foundation and technical background is required for this position.
Agile Project Manager II/III
This position will lead complex Agile stable teams focused on Data Warehousing and Integration. This position will focus on applying Agile techniques and principles to lead a team of Data Engineers in strategic initiatives.
Actuarial Pricing Supervisor
The Actuarial Pricing Supervisor oversees actuarial functions including product pricing and experience monitoring for various product lines. This role delegates actuarial work to other actuarial staff and works closely with the other actuarial leadership on managing lines of business.
Actuarial Analyst II, III or Actuarial Associate
The Actuarial Analyst/Associate will assist the Actuarial Services staff and management with a variety of projects including reserving, pricing, regulatory compliance testing, data gathering, and financial analysis.

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