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Business Analytics Report Developer

Apply now Job no: 494924
Employment type: Regular
Location: Omaha, Nebraska
Categories: Information Technology, Analytics, Project Management

Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company with a solid foundation; our sights are set on reinventing what health care can and should be. As the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us.

Our employees champion change and are inspired to transform the communities we serve every day. As a member of “the Blues Crew,” you’ll find purpose, opportunities and the support you need to build a meaningful career. Learn more about our culture and what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.

Our Information Services teams work with new technologies, designing and implementing highly-scalable, complex integrations that improve usability and increase performance. You’ll find opportunities rather than boundaries in this role!  We are focused on serving our customers, acting as trusted partners who deliver high-quality, effective solutions. We are positive, collaborative, committed, engaged and fun.

 

This position requires expert knowledge of Envision, Calibrio, CUIS (Cisco Unified Intelligence Suite), Customer Relationship Management (Customer Survey) and VRU. The Customer Service Reporting Analyst I position is responsible for report documentation, report creation and identifying key trends and opportunities with recommendations to support solutions and improved performance.

 

What you'll do:

  • Analysis/Presentation (Identifying the appropriate sources, methods, and locations of data, determining best approach for report development, presenting findings to appropriate manager and/or department. 
  • Development/Verification (Identifying and verifying accuracy of required source data, report development, verification of results, etc.).
  • Documentation (Documenting structure and approach of reports, identifying and extracting business rules from existing reports, etc.).
  • Special Projects (Process improvements, migration off legacy systems, development of new techniques and capabilities, SME for projects, etc.).
  • Administrative (Time tracking, status reporting, team meetings, etc.).

 

To be considered for this position, you must have:

  • Bachelors Degree in Computer Science or related field.
  • Advanced knowledge in Microsoft Office
  • Advanced skills in mathematics and statistical analysis required
  • Strong oral and written communication skills needed
  • Highly effective presentation skills
  • Strong analytical and problem solving skills required
  • An equivalent combination of education and experience may be substituted to meet this requirement.
  • The ability to meet or exceed the attendance and timeliness requirements of their departments.
  • The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.

 

The strongest candidates for this position will also possess:

  • Project Management experience
  • Root-Cause analysts experience

 

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans

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