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Network Telecom Engineer

Apply now Job no: 494966
Employment type: Regular
Location: Omaha, Nebraska
Categories: Information Technology

Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company with a solid foundation; our sights are set on reinventing what health care can and should be. As the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us.

Our employees champion change and are inspired to transform the communities we serve every day. As a member of “the Blues Crew,” you’ll find purpose, opportunities and the support you need to build a meaningful career. Learn more about our culture and what makes BCBSNE such an exceptional place to work by visiting

Our Information Services teams work with new technologies, designing and implementing highly-scalable, complex integrations that improve usability and increase performance. You’ll find opportunities rather than boundaries in this role!  We are focused on serving our customers, acting as trusted partners who deliver high-quality, effective solutions. We are positive, collaborative, committed, engaged and fun.


As a member of an Agile team you will be focused on Analyzing, Operating, Engineering and Architecting technology solutions. You will also be expected to support your team in Agile ceremonies and processes such as story writing, standups, release planning, sprint planning etc. This highly empowered environment will grant you have great freedom to achieve while also demanding a high level of responsibility.  Serve on a highly collaborative team delivering technical solutions.

What you'll do:

  • Designs, implements and manages the operations of Network and Telecom infrastructure components.
  • Design and implement new ACD groups in addition to Call Processing Systems by means of interviewing departments to determine needs and estimated call volume.
  • Provides management and support of data and telecom networks including but not limited to local phone lines, toll-free lines, outbound long distance lines and data lines.
  • Evaluates, develops business cases and recommends new technologies and cost effective solutions.
  • Supports development and management of the annual operational budget.
  • Works with, and provides training and support to internal staff.

To be considered for this position, you must have:

  • Bachelor's degree in Computer Science or MIS and five years’ experience and a strong aptitude for delivering on most components of the essential duties and responsibilities of the position. An equivalent combination of education and experience may be substituted to meet this requirement.
  • The ability to meet or exceed the attendance and timeliness requirements of their departments.
  • The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.

The strongest candidates for this position will also possess:

  • Master's degree in Computer Science or MIS

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans


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