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Software Release Coordinator

Apply now Job no: 495371
Employment type: Regular
Location: Omaha, Nebraska
Categories: Project Management

Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives.

Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it!

As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

The Software Release Coordinator is responsible for establishing the standards and policies necessary to manage multiple software and application releases throughout a progressive environment structure. This role will collaborate across all lines of business and multiple technical teams to ensure the successful coordination of configuration deployments, acceptance of completed validation, various internal and external points of integration and deployment of varying both internal and vendor software releases. The Software Release Coordinator will recommend and implement continuous process improvements. This role requires a strong blend of technical expertise with excellent communication skills and strong project management background.

What you'll do:

  • Coordinates activities necessary for the implementation of software releases across multiple applications and third party vendors as well as production configuration changes to multiple environments in an effective and efficient manner.
  • Responsible for release and deployment documentation and communication across all lines of business including status meetings to monitor release progress, risk/issue logs, dependency logs, change control logs, backout plans.
  • Develops templates, procedures, processes and standards and environmental flows to align all teams within the program, environmental readiness, staffing, entrance/exit criteria and manages adherence to defined practices, standards and flows.
  • Establishes environmental framework for varying release types as well as release policy and ensures all releases comply with established framework and policy.
  • Validates environments are accurate and ready for identified releases. Monitors release and coordinates implementation verification to ensure the release is performing as required.
  • Identifies and reports release related issues. Manages post-implementation communication, root cause analysis to identify causes of issues, remediation efforts and preventable procedures.
  • Provides follow up communication and retrospectives.
  • Assesses issues with implementations and recommends and coordinates remediation actions if required s responsible for Release and Deployment schedules across all HealthRules Payor and associated systems.

To be considered for this position, you must have:

  • Experience in Release Management process
  • Broad understanding of project management processes (planning, scheduling, resource tracking)
  • Advanced Microsoft Office skills
  • Administrative duties in a project environment

The strongest candidates for this position will also possess:

  • Experience in Software as a Service (SaaS) environment
  • Experience using Azure Dev Ops (ADO)
  • Health Insurance experience.
  • Experience working in an Agile environment
  • Ability to interact with individuals of varying technical abilities
  • Ability to adapt to changing requirements
  • Exposure to data processing which should include general knowledge of systems and/or programming.

 

Blue Cross and Blue Shield of Nebraska (BCBSNE) must comply with the government’s mandate that all federal contractors and subcontractors be vaccinated against COVID-19. BCBSNE is a federal contractor in our administration of the Federal Employee Program (FEP) and the Medicare Advantage (MA) program and, accordingly, requires all of its employees to provide documented proof of vaccination against COVID-19, with exemptions for disability or religious reasons, by January 4, 2022, or as of the employee’s effective date of hire.

Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans

 

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