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Business Intelligence and Reporting Analyst

Apply now Job no: 495592
Recruiter: Stacia Hoffman
Hiring Manager: Amanda Fish-Boehm
Salary Grade: I-7
Work type: Regular
Location: Omaha, Nebraska
Categories: Claims

Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives.

Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it!

As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

BCBSNE is happy to offer four work designations for our Omaha area employees: 100% in-office, Hybrid – 3 days in office, Hybrid – 2 days in office, 100% remote. If choosing to work remote, this role can be located in one of the following states: Arkansas, Colorado, Florida, Iowa, Indiana, Kansas, Minnesota, Missouri, Nebraska, North Dakota, Pennsylvania, Texas, Virginia, and Wisconsin.

What you'll do:

  • Develop solutions to strategic business challenges through analytical techniques, including development of actionable insights for data driven decisions. This includes, for example, improve operational efficiency, mitigating risks and analyzing trends based on the analytics developed.
  • Create operational and ad-hoc reports and data extracts to support business processes and servicing.
  • Regularly monitors business performance indicators to identify opportunities for improvement.
  • Provides insight into how changes in strategy, process and technology will impact the business and monitor and share impacts with leadership and planning teams.
  • Generate insights, trends and actionable recommendations, leading to implementation of initiatives and projects across the Customer Support Center.
  • Utilize various tools such as SQL Server and Excel for data analysis and reporting as well as proprietary reporting tools integrated in business applications.
  • Participates in business and product requirements and specifications to make recommendations related to proposed solution.
  • Collaborate with internal stakeholders to understand the business problem, make recommendations and provide flexible and actionable data analysis.
  • Based on area of assignment may be responsible for the design, configuration, testing, implementation, enhancements, and support of department SharePoint sites to meet internal needs (process flow, content structure, information architecture, permissions, etc.)

To be considered for this position, you must have:

  •   Bachelor’s degree or equivalent and up to 2 years experience in data or statistical analysis.
  •   Knowledge of SQL and/or data analytics.
  •   Experience using analytic tools such as Power BI and R
  •   Strong analytical skills with the ability to collect, organize, analyze, and disseminate
  •   Skilled at writing queries, report writing and presenting findings.
  •   Strong oral and written communication skills needed.
  •   Highly effective presentation skills.
  •   Strong analytical, problem solving, collaboration and technical skills required.
  •   Ability to translate complex data and analysis into business language.

An equivalent combination of education and experience may be substituted for this requirement.
The ability to meet or exceed the attendance and timeliness requirements of their departments.
The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.


The strongest candidates for this position will also possess:

  • Health Insurance industry experience
  • Experience with dashboard development


Learn more about what makes BCBSNE such an exceptional place to work by visiting

We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans



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