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Customer Service Representative (Work-From-Home)
As a Customer Service Representative on the Customer Service team you are responsible for handling incoming phone calls and being the primary customer interface for inquiries. Our service representatives inform and educate as well as serve as member advocate, building trust in our abilities and being the voice of the customer. By using established best practices, attending ongoing training and utilizing resources and tools you will serve as the expert to help navigate our members through the challenging world of health insurance. Our representatives must be talented, dedicated people who possess a passion for providing best in class service and want to make a difference in the lives of our member.
Customer Service Representative (Work-From-Home)
As a Customer Service Representative on the Customer Service team you are responsible for handling incoming phone calls and being the primary customer interface for inquiries. Our service representatives inform and educate as well as serve as member advocate, building trust in our abilities and being the voice of the customer. By using established best practices, attending ongoing training and utilizing resources and tools you will serve as the expert to help navigate our members through the challenging world of health insurance. Our representatives must be talented, dedicated people who possess a passion for providing best in class service and want to make a difference in the lives of our member.
Sr Software Engineer - API
This Sr Software Engineer will work in an Agile environment. You will assist in sprint design sessions to influence technical architecture and will work with a dedicated solutions architect – all working towards our goal of bringing in the latest in API design, microservices, and Azure technology. We are also moving to a FHIR based data model for our APIs so you’ll get to work with REST and an emerging standard for APIs in the healthcare payer business. We’d also like for you to mentor junior developers both on your team and across the organization so we can increase adoption of our enterprise APIs. Our team values high accountability and strong collaboration. You’ll work closely with a diverse group of engineers, project leads, and teams across the organization to deliver the best solutions for our customers.
Accountant III
As an Accountant III, you will performance the most complex professional accounting work involving compilation, consolidation, and analysis of financial data under minimal supervision. An individual in this role will have a good understanding of the organization's existing accounting practices and the ability to handle most standard issues independently. The ability to use critical thinking & innovation to solve for the most complex accounting issues is key to the success in this role.
Supervisor Financial Operations
This role will provide support and first line leadership to the finance team.  Key responsibilities will include accounting for all Rx Rebate activity, Rate Stabilization Reserves, Reporting for Gross Margin and Underwriting and Investment Exhibit.
Strategic Insights Analyst
The Strategic Insights Analyst gathers, analyzes and organizes data; bringing insights to life to support strategic planning and decision making across the organization. The Strategic Insights Analyst is responsible for ensuring initiatives and strategies are customer-focused, insight-driven, differentiated and impactful. As part of the Customer Experience and Strategic Insights team, this role helps the business ask the right questions and make better decisions by uncovering and bringing to life actionable insights about our company, customers and market.
Digital Content Strategist
We’re seeking a smart, energetic Digital Content Manager who is passionate about marketing, technology, and the customer experience. The Digital Content Manager supports both B2B and B2C marketing initiatives for acquisition and engagement by maintaining content on NebraskaBlue.com. This role will support the marketing leads as well as other stakeholders in the organization by owning the website and email content. He or she is responsible for digital marketing activities to optimize the online user experience and increase marketing effectiveness. The ideal candidate possesses a strong understanding of ever-evolving marketing channels and excellent communication skills. He or she will need to be able to think creatively and innovatively and be able to adapt to changing marketing technology and methodologies.

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